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How to submit a Return Request

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HOW TO SUBMIT A RETURN REQUEST IF YOU ARE A CLIENT WITH A LUCKYDOLLSTORE.COM ACCOUNT:

Customer Process:

1.) To request a return of one or more items in an order, login to your account and navigate to My Account

2.) Navigate to the Completed Orders section, Choose your order with an item to return, and click on the Return Item(s) button

3.) In the next screen select the products you want to return using the Qty. to Return  drop down boxes, choose the Return Reason. The Return Action  and Comment fields. Click on Submit Return Request.

4.) After receiving a notification that your return request has been authorized and approved, follow the instructions by returning the package to the office address mentioned in the email, and by sending the package under  the same Name your order is in.

5:) Your returned item will be inspected and the replacement will be dispatched as soon as the returned item is received.

 

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