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How to Reset your customer account password


Resetting your Account Password


1. On the storefront, click the Sign In link. 1277-sign-in.png

2. To the right of Sign In, click the Forgot your password? link.


3. Enter the email address associated with your customer account, then click Submit. If a valid email address was submitted, you will see a "Thank you" message.

4. Within five minutes you should receive an email with the subject line Password change request for Lucky Doll Pin-up Lingerie. Click the link in that email.

5. Enter your new password twice, once in the Password field, and a second time in the Confirm Password field, then click Continue. You should see "Your password has been changed and you can now login below.".

 NOTE: Double check if you have correctly typed your email address when you sign up. If there is an error in your email address, you will not be receiving the reset link. Contact us for support if there is no email in your spam or inbox.  

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